Imaging and Archiving |
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Andy has written a complete database system that allows us to manage our
day to day archive storage, indexing and retrieval system for over 200 major clients. This has
simplified the whole process and eliminated many of the slow and tedious
form filling tasks that we used previously, it automatically produces
reports and invoicing data. It has streamlined the operation making us
more efficient and reducing costs and errors. Andy has also assisted us
with a number of network and I.T. projects including our broadband
connectivity, network security and VPN setups. Chris, Chairman. Imaging and Archiving. Website
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Apple Gym |
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When we acquired the gymnasium in Richmond we discovered that many users
were simply sharing membership cards in order to gain free entry. Andy
produced a simple to use membership system with photo recognition that
linked into our Sage accounting system allowing us to instantly identify
valid members and to eliminate the problem completely. Managing director. Apple Gym.
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CIX |
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Andy developed our first call ticketing system for CIX support in 1996
and later developed the K9 knowledge base system, allowing technical
personnel to quickly look up technical data and trouble shooting
information on screen while on the telephone to a customer. The
technician could then send relevant documentation directly from the
system to the customer.
Andy played a key role in second line technical support for our Pipex
corporate clients, trouble shooting leased line and broadband
connectivity issues, providing technical training, system administration
and managing the CIX Online support service. Mat Sims, Director CIX Online Website
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